We would love to hear from you.

If you would like to know more about our products or looking to work with us, then drop us a line.

💌 Email Us On:
hello@sapphirebotanics.com

Thank You for choosing Sapphire Botanics.

Your satisfaction is our top priority. If you’re not completely happy with your purchase, we offer a full refund for products that are unopened and unused, and a partial refund if the product is unused but the original packaging is missing.
Customers are responsible for return shipping costs, and all returns must include proof of purchase. To initiate a return, please contact our support team—we’re happy to assist you.

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Standard delivery usually takes around 7 business days. Please note that with the state of the global pandemic, orders may arrive later than usual.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!